“I visited Pets at Home today while supporting an adult with learning disabilities, who was feeling very upset after the recent passing of a rabbit at her farm. We thought a visit to see the animals might bring her some comfort.
While we were there, she saw the rats and asked if she could handle one. I spoke to a staff member at the till, who kindly brought over their manager, Brian. He was absolutely brilliant, warm, supportive, and incredibly kind. She was able to handle one of the rats, and then later, cuddle a rabbit, which really helped lift her spirits.
To top it all off, they even gave her assistance dog a goodie bag of treats, which was such a thoughtful touch and meant the world to her.
A huge thank you to Brian and the entire team, your kindness and compassion went above and beyond. This visit made a big difference on a tough day, and we’re so grateful.”
Pet Stores
“I visited Pets at Home today while supporting an adult with learning disabilities, who was feeling very upset after the recent passing of a rabbit at her farm. We thought a visit to see the animals might bring her some comfort.
While we were there, she saw the rats and asked if she could handle one. I spoke to a staff member at the till, who kindly brought over their manager, Brian. He was absolutely brilliant, warm, supportive, and incredibly kind. She was able to handle one of the rats, and then later, cuddle a rabbit, which really helped lift her spirits.
To top it all off, they even gave her assistance dog a goodie bag of treats, which was such a thoughtful touch and meant the world to her.
A huge thank you to Brian and the entire team, your kindness and compassion went above and beyond. This visit made a big difference on a tough day, and we’re so grateful.”