Was just in this store with my partner and child, we where looking for a new iPhone 16 and a device plan but where upon entry to store greeted by a member of staff sitting down at the back shouting what are you after... he never stood up or stopped playing on his phone. On approaching him to ask questions on device plans... read full comment
June 2025
I would give this place no stars but couldn't add a comment. The guy we dealt with couldn't have been more disinterested if he tried and yes I have his name but won't name him here. Just because a customer isn't in to buy a new phone you should still try to help you told me my elderly relative couldn't get his number... read full comment
May 2025
I am writing to express my deep dissatisfaction with the service my wife and I experienced at your Abbey Centre store.
A few months ago, my wife purchased a new phone from O2 over the phone. Unfortunately, the phone has stopped working—no signal, no SMS, no calls, and no data—for over a week. As busy parents... read full comment
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