December 2023 by Nat Taplin
Paul was super helpful - emailing photos of panniers and then delivering very quickly. Great friendly service :)
September 2023 by Linda
I ordered the wrong chain ring. Was pleasantly surprised to actually find a contact number to ring & explain situation. Not only did someone answer, but they were super helpful & understanding. They sent out a new one immediately after ensuring that what I had ordered was appropriate & explained the returns arrangement. The epitome of great customer care. Will use again. Linda
July 2023 by Kieran McHugh
Got my diverge in for service and great job thank s lads
August 2022 by Jay
Absolutely outstanding customer service.From the moment I contacted Cicli SportPaul & Johnathan have exceeded my expectations while purchasing my S-Works SL7? I can?t recommend Cicli Sport enough. Specialised should be proud of such an outstanding dealership.
June 2022 by Diarmaid Mc closkey
Thankyou to Jonathan and the team for the recent work on my wee bike . Popped in for handlebars to be taped . Great job . A few adjustments had to be made on the position on the lever's. Now spot on . And not to mention the wee head set needed a part and plug . Fantastic service and a great price.See you guys or soon ??? five stars just isn't enough
February 2022 by Stewart Harper
Excellent experience here with Paul!The integrated cockpit on my Orbea Orca had came loose while on for a spin, I called in to Cicli sport and asked to borrow some tools to tighten it back up.No questions asked, Paul retrieved the tools needed and fixed it all for me!Excellent service, supurb store and very welcoming feel!Thanks again Paul!
September 2021 by Brian Foster
Excellent service. Although only a small purchase, a spoke, which I may add was difficult to track down elsewhere, it arrived all the way from Northern Ireland to the UK mainland within a couple of days. Very well packaged too.Thanks very much Cicli Sport.
September 2021 by I T
Found are a hard to find SCS end cap for my wheelset. Ciclisport delivered from N. Ireland to USA within a week. Friendly staff and top notch service. Highly recommend this place. I will order again! Cheers!
September 2021 by Kenneth Walker
Great people who have time to answer questions and give good advice on clothing and equipment. Very professional, just the place for newbies like me or more experienced riders
July 2021 by leigh gibson
Ordered an ebike that arrived back in December and was very impressed with the bike overall. Came back for a service last week and was pleased to hear my first service was free. Out today and the bike is perfect.
March 2021 by Mick
First time in Cicli Sport and was very impressed. Couldn't get a Shock Pump anywhere and managed to find one here. Was chatting to David and he was very Friendly, Informative and Helpful. Definitely be back again
March 2021 by Glenn Millership
Very impressed with the excellent service, I ordered my bike on Sunday and it was shipped out Monday! The Staff are extremely helpful also. Would highly recommend Cicli Sport.
March 2021 by PAUL CLEGG
Thanks Ciclisport for great ordering experience, quick delivery and rapid response to technical queries.I purchased a set of Mavic Cosmic Pro Carbon SL UST wheels that dispatched on same day but delayed by courier (slightly). I had a query about the wheels after unpacked and Ciclisport responded within minutes to three sperate emails. Brilliant service.Can't wait to get riding on these.Highly recommended.
March 2021 by Kaos Butterfly
I ordered a Turbo Trainer from Cicli online (I've been searching for the Tacx Flux 2 since Lockdown began, but everywhere is out of stock and then suddenly Cicli had 1 become available).The guys at the shop were fantastic, super friendly and helpful, they called me to ask about the cassette I'd ordered and fitted it free of charge before packaging the trainer up (it ended up having to be split into two boxes due to the cassette now blocking the space the legs should have gone into - but this was all done at no extra cost).The trainer was dispatched by Cicli the same day via DHL, and although I'd paid for express delivery there were delays (I ordered on the Friday expecting delivery on Monday, but the item did not arrive until Wednesday), but this was all down to DHL not Cicli. Paul had mentioned when I spoke to him that DHL hadn't been the most reliable, but were pretty much the only option for getting the trainer from themselves in NI to me in Worcestershire UK at present (once again fantastic customer service, knowing this and having received the pick-up notice from DHL meant I didn't worry when the delay happened).I would thoroughly recommend Cicli Sport, a great company to deal with.
March 2021 by Nick Hammond
I recently purchased the Giant Contend 2 (2020) from Cicli. Having looked everywhere online, it was sold out throughout the UK. Cicli magically had it in stock, called up to ensure this was the case and the gentleman I dealt with was very pleasant and verified it was available while on the phone. The bike arrived today (a week later), and couldn't be happier. 5 star service!
