November 2022 by Bridie Carton
Poor service - staff not capable of dealing with a damaged product, a lot of wasted time back and forth.
October 2022 by Tommy Doherty
Poor service today from both the online side of argos and the coleraine store. Was told by the online operator i can be authorised a refund/ credit note on items i no longer needed but when entering the store was totally dismissed by the store manager despite me having a full transcript of the conversation i had with their online colleague. Poor communication between the online shop and the stores of the correct return procedure. This and another poor experience i had with Argos has really put me off shopping with them further.
January 2022 by Jodi Johnson
Cramped. The staff are overworked, and the queues aren?t really properly marked. Was just in and the whole setup was organised. That said, this is coming from the company who could have easily beaten Amazon at their own game but were so slow-footed that they?re now a pick-up location in a supermarket.It?s a pity. The original idea was a genius one.
January 2022 by Paul Mc quilkin
Great customer service above and beyond very helpful
November 2021 by Patrick Kavanagh
Argos is situated inside Sainsbury's supermarket at Riverside Park Coleraine, it wouldn't be a great place to go to order something as the space for ordering something is very small, and although some members of staff are very helpful one lady needs to be trained in better customer service
November 2021 by Paddy Kavanagh
Argos is situated inside Sainsbury's supermarket at Riverside Park Coleraine, it wouldn't be a great place to go to order something as the space for ordering something is very small, and although some members of staff are very helpful one lady needs to be trained in better customer service
October 2021 by stephen magee
Totally useless service came all the way from Limavady at 21:30 to collect a reservation only to be told it?s closed at 21:30 but it?s says 22:00 hrs on Google and on their website also AVOID at all costs
August 2021 by Raymond Kelly
Great selection of goods. I see some reviewers are disappointed but I have never found any problems.
July 2021 by Jack Connor
I had ordered 3 plastic storage boxes for click and collect, and a friend was going to be collecting them as they were going through Coleraine that day. They collected the boxes to realise as they walked out, that there were 3 lids, and only 2 boxes. Immediately they went back in and mentioned it, the member of staff looked for the box and couldn't find it (strange how a box can go missing and the lid didn't isn't it). The only options were to take the 2 boxes and get a partial refund of £5.50 (is was £16 for 3), or leave them and get a full refund. But as I was not there, they said they couldn't refund the money to the account I used to pay in the first place, and gave a gift card with the amount on it, which is total nonsense, if it can be done on Amazon, eBay and PayPal etc, why can't Argos do it? I don't want an Argos gift card frankly as I don't want to shop with them after this poor service, and I had spent ages finding the right set of boxes in one of my closer stores, only for them to not be in stock, ridiculous.
July 2021 by Paul Moore
Great customer service above and beyond very helpful
January 2021 by William McConnell
Very helpful staff and prompt service throughout this pandemic
September 2020 by { T ø ù r ã m í S ì m p }
Fasttrack? More like snailtrack. Waited 20 mins on a supposedly fast service. Was served by someone who was rude. First time I've ever received such terrible customer service at argos. Wish he was wearing a name badge so I could name and shame!
January 2020 by Dee4716
Fasttrack? More like snailtrack. Waited 20 mins on a supposedly fast service. Was served by someone who was rude. First time I've ever received such terrible customer service at argos. Wish he was wearing a name badge so I could name and shame!
July 2019 by Steven Mc elwee
Very well laid out and easy to use and the staff are friendly
January 2019 by Derek Lockwood
Always a pleasure to go into. Staff are so friendly and helpful.
