September 2025 by Gundega Vilumsone
2 weeks gone still waiting for the holding fee refund, contacted the agent Enio who said he will follow up on Monday last week and still nothing, it's bad enough that the landlord changed his mind two days before moving in never mind loosing a holding fee ! Will have to go further to resolve this.
September 2025 by Dylan Heales
Got the amazing call of ?congratulations your offer has been accepted on a house? on a Thursday, I was over the moon, asked them to take it off the market, and had a meeting booked the next Saturday to resume everything since I planned for them to be my mortgage broker too, only to find out on Saturday that they decided leave the house on the market and let a higher offer be accepted. I feel this action is greedy and morally wrong.
August 2025 by Richard Bruton
Made the process as simple as possible, with communication flowing along the way.
July 2025 by Jos van marken
A huge thank you to Rebecca for all her advice and support over the last few years. Through purchases and sales, she never failed to listen and to give invaluable advice. Always patient, always able to rephrase things so that they made sense. Never rushing, always affording the time needed to make the right decision. Highly recommended.
July 2025 by Lisa Jeffs
Unprofessional estate agents who were worse than useless with the selling of a relatives property. Pictures they took were awful, and despite asking, they were never updated. Inconsistencies with the description of the property, incorrect information, and spelling mistakes. Never corrected. Do not believe they ever tried to advertise or encourage viewings. They kept asking for the price to be reduced and nothing more, yet they set the value themselves at the start! Endless broken promises! They recommended panel solicitors called Premier Property Lawyers, who I don't even believe were qualified conveyancers, do see separate reviews for them too. From start to finish, this was a dreadful experience. Their parent company Connells are no better, both cowboy set ups there to make money at customer's expense. You have been warned, steer clear if selling or buying, and go elsewhere! Updated review - Hilarious to get a response from the complaints team (way after the sale!) when they did nothing to help at the time despite so many emails and calls to try and get them to do very basic stuff. Charges do not justify their lack of care, attention to detail, or even basic customer service. Should have been offered a discount, but nope! Stressful and dreadful experience. Update - Watch panorama BBC1 14/7/25 at 8pm - this really shows what this company is like! They are owned by connells. During the programme, it showed that estate agents got paid for reducing the price on houses without getting any viewings. I rest my case!
July 2025 by Russell Humphrey
After dealing with Andrew Wright and his team on selling my portfolio, there service is world class. Thank you for all your help ?
July 2025 by Marcus
Absolutely dreadful service!
Made the mistake of asking William H Brown Wellingborough to help with the sale of the family home
The pictures that were taken were awful, the contact from them was nearly non existent and the attitude of the staff up to area manager was appalling!!
I had a legitimate grievance about the service which was handled terribly!
Worst Estate Agent I've used!!
I would have chosen no stars but you have to choose at least one to post!
May 2025 by Cristina Marinescu
Emanuelle was helping us finding the property for renting! Very good service!
May 2025 by Marius Marinescu
Emmanuelle helped us with finding a property to rent, quite helpful and friendly.
March 2025 by Kolawole Mayowa
Excellent
March 2025 by Charlee Campling
Emmanuelle was amazing and so helpful in helping us find our new home ?
March 2025 by Mark Bedster
William h brown have been really amazing and I would recommend them with my freinds and family
March 2025 by Mr Brown
Outstanding customer service from Emmanuelle. Rang, chased up and arranged meetings that had been delayed for several years. Highly recommend WH Brown & remember to ask for Emmanuelle.
March 2025 by Bukola Adejugbagbe
Emmanuelle was very professional. Every detail was clearly communicated. She made the process smooth.
Thank you.
February 2025 by L T
Wellingborough office, specifically Bradley, were extremely helpful in our home search. Would highly recommend them.
