Building Societies in Northampton, Northamptonshire

“I went to get my coins deposited into my current account and Harriet was very kind to help me out and fill the bags according to its coin value, the staff are really sweet and helpful! Thank you Harriet :)”

“I’ve been a member of Nationwide for over 15 years and not once have they disappointed me. I usually use the Northampton Kingsthorpe or Moulton park branch. Huge shout out to Angie at Kingsthorpe branch, as soon as I walked in she was eager to help, have a great conversation and really cares about the members. Didn’t keep me waiting sorted out my query within 10 minutes! Angie is a gem. Thank you to everyone for all your help over the years. Will hopefully have a mortgage with you too at some point.”

“I went in to reactivate my account and get my details updated. The cashier Ann, could not have been more helpful. So nice to be able to go into a bank and speak to someone face to face. Very different from the other bank I'm with.”

“Had a great experience today at Nationwide, the staff made me feel very safe and the man on the door was really helpful when I wanted to deposit a cheque, as I hadn’t done this at Nationwide before. I didn’t get his name but wanted to give him some recognition because he did his job so well. He was on the door at about 10.50 today (10/09)”

“I wear hearing aids & have severe hearing loss, today 10th April '25 I went into Weston Favell branch to discuss my house insurance. As the branch had no-one specific to have a 1-2-1 session with my query had to be dealt with at the counter. We could have used a room, if free, to call the dept ourselves on loudspeaker but I lack confidence. We were served by Kayleigh, she was fabulous, she called the dept on our behalf, went through everything with them, reiterating with Lee & I ensuring we understood. She showed compassion, kindness, a high level of dedication with enthusiasm. Kayleigh exceeded all expectations. Please pass on our thanks for her commitment to help us. She is value to NABS. Thankyou
PS We also think we interupted her lunchbreak time making her late. You are a star Kayleigh, an absolute star”

“Very nice staff! Im a teenager and go there every now and again to give money in but now im at school again for year 11 I dont have time to get there before it closes. I end at 3:10 and i dont get home till 4-4:30 normally even though I live close. So my only problem is the closing time and weekday only stuff”