“I visited the Kettering branch earlier today as I needed to change my account. Lovely to be able to have face to face, very rare these days. I was attended to by a lovely lady called Masala, she was outstanding. Polite, helpful, considerate and very informative . She answered all my questions, explained step by step what she needed to ask me and the transaction was done very quickly and easy. Thank you so very much. Nationwide please do not change, wonderful customer service.”
“I visited the Kettering branch earlier today as I needed to change my account. Lovely to be able to have face to face, very rare these days. I was attended to by a lovely lady called Masala, she was outstanding. Polite, helpful, considerate and very informative . She answered all my questions, explained step by step what she needed to ask me and the transaction was done very quickly and easy. Thank you so very much. Nationwide please do not change, wonderful customer service.”