They had held a sale of a sweater and when we arrived at the cashier, the system said that it was at a different price, the lady first stated that she could sell it at the price that they wanted since the law stated that they have 24 hours to change a sale, as a lawyer myself that sounded kind of sketchy but since consumer... read full comment
February 2025
Visited the Edinburgh woollen shop in Edinburgh, what a lovely shop, and the staff were extremely helpful as tgey were ok with me using my mobility scooter in there the staff were very understanding, i was very careful and they found me some jumpers i wanted, so very helpful, the quality is great washes up fab and the... read full comment
January 2025
I went into Edinburgh Woollen Mill to find a nice gift for my grandmother after the loss of my grandad. I was appalled at the vile customer service I received (in that I essentially received 0 customer service). An older blonde lady (I assume the manager?) was so flippant and seemed to want to push customers out of the... read full comment
Visit us in store at Edinburgh Woollen Mill in York. We are a clothing store that offers high-quality personal shopping experiences to customers looking for stylish and affordable casualwear in womenswear and menswear. Specialising in Harris Tweed and timeless classic pieces, EWM is a historic high street staple.
