March 2024 by Paula From Poland
The staff was very helpful. One in particular recommended us some touristy spots & the receptionist was always very polite too.Majority of the clients were much older than us with no kids so it was nice and quiet.We were lucky to get a very well priced offer on Group On for two ?? which included the birds of prey pass. So I think it was well worth the money ?I think there were some works done on the rooms but it could still be improved. The ceiling/walls looked like they had a leak that made it bulge out. There were also some other inconsistencies.When it comes to food, I really enjoyed the breakfast sausages but the pizzas we got for dinner weren?t that good. I think they may have been premade & frozen which isn?t much of an issue but it wasn?t flavourful and the ingredients were very long (should be bite size imo).
March 2024 by Adrian Trinder
Really nice place to stay. Friendly staff and a good location. Birds of Prey centre was really good but wear wellies on a wet day! Location good - close to York and Ripon.
March 2024 by Peter Harvey
Food & drinks: food and drink really good
March 2024 by Elaine Dent
Excellent service rooms beginning to get a little tired but clean. We'll run hotel with friendly efficient staff. Lovely food.
March 2024 by Carol O'Callaghan
Stall very helpful and pleasant . Rooms clean and tidy. Food excellent and large portions . Used park and ride to get into York . Well worth staying at this hotel.
March 2024 by Jeanne Donovan
Had a lovely 2 night stay here Xmas pressies from granddaughter it was excellent really enjoyed our stay very relaxing with great food and 100% great service staff were exceptional couldn't do enough made a huge difference. Loved it !!!Rooms: Lovely room king size bed very clean and decor good everything you need for a good night's sleep and easy access too. No issues whatsoever .Fab stay !!!Nearby activities: Bird of Prey on site was great huge variety of birds and displays and free flying too. Very interesting and location to York was perfect peace and quiet here loads of wildlife and far enough from York to be accessable but quiet for sleeping. Great location!!Food & drinks: Food was great value, boiling hot plates and food, ? staff 100% great, lovely couldn't do more ,perfect service and food was great value for money breakfast in particular was awesome. Staff were excellent and couldn't have done more to make it better, huge value for money ?Noteworthy details: Ground floor rooms great access to outside ideal for not great mobility. Good clientele too ambulance and British gas employees very polite nice there for training courses lots of older couples too so great for quietness in hotel.
March 2024 by Jane Cronin
Clean rooms, well appointed. Staff are all extremely helpful. Location is quiet with a bird of prey experience behind it which is well worth a
March 2024 by Lesley Williamson
Stayed for two night s there was four of us x staff are lovely, food nice but rather large portions x really would
March 2024 by Barry Gibson
I have stayed here many times as I sometimes work in the area. Always a warm welcome and great food. The staff are a credit to the hotel - always very friendly and
March 2024 by Garry Cuckson
This place has been recently refurbished. It was very clean and has really good facilities. The bar has a good variety of drinks. The games room is of a good standard. The staff are very friendly and helpful. The food is a very good standard.Rooms: Good size and standard but be careful keeping the bathroom door closed when using the shower. You will be fined if you set off the smoke alarms.Nearby activities: York not far away and only 2 1/2 miles from the park and ride.Food & drinks: Good selection of food and drinkNoteworthy details: There is a bird sanctuary next door and hotel guests get free entry
March 2024 by Mark Dore
Nice hotel in an out of town location. Staff very helpful and the service was always goodThe rooms were a bit tired but are comfortable and quiet.Breakfast was good and plentiful.
February 2024 by Lynne Stubbs
Lovely stayRooms: Clean roomsFood & drinks: Lovely food
February 2024 by Christine L Metcalfe
Great stay, loved the bird of prey show, shadow the eagle is amazing.Lovely hotel, friendly staff, good food and drink ?
February 2024 by Graham Chadband
Very comfortable hotel but the restaurant seemed unable to cope with the numbers and service was very slow.
February 2024 by Lindsay Fagan
The only reason I put location as 4* is it's a little hard to find when you drive down the lane. The food is fantastic at the restaurant and beds are comfy.The best part is the bird of pray sanctuary. Beautiful animals and what they do to help these fantastic beasts. It's a real hoot.
