Fabulous, efficient customer service from Sam. I ordered a pair of Dr Marten boots and they arrived the following day. Absolutely delighted with my purchase and the customer service and will definitely be ordering from the Whitby Cobbler again.
November 2023
Found this little gem on line. Purchased a pair of timberland walking boots brilliant price. Came within 2 days packed perfectly. Can honestly say from now on before I buy any more boots or shoes will look at whitby cobbler first. I will be telling all my friends about you. Thanks for a fantastic service.
November 2023
It has been a horrible experience buying from this store. I will accept that my communication has been poor, my partner got diagnosed with cancer and I had to on short notice move out of the country. Usually you would expect a small store to have the capacity to be more understanding and show some humanity however this... read full comment
We are a proud family run business that was established in 2006.
Not only are we purveyors of fine English handmade footwear but we restore and repair footwear too! There is nothing we don't know about shoes and that was acknowledged in 2018 when we proudly won 'Best Whitby Business' at the annual Yorkshire Coast business awards.
We're always here to help.