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“I ordered a copper toilet roll holder online and that same day a lovely lady rang me to let me know that the item I had ordered wasn't as bright as the picture on the website. She sent me 3 pictures of the item at the shop via WhatsApp in different lighting to check I'd be happy to accept it. I was and it arrived packaged well in a couple of days. I'm really happy with the item and especially happy with the customer service. Thank you.”
“Very eager to help with our enquiry even though we were unsure of the size of bed/s we needed headboards for. Gave us all the info we needed to come back to them when we had checked things out.”
“From the staff in the shop to the guys that came to fit our TV's , absolutely exceptional service. A different class to the experience you'd get at high street retailers. 100% recommend”
“Have visited the store a few times now and always received excellent service from knowledgeable and friendly staff. My visit yesterday happened to be for advice with regard a faulty product. Could not have been happier with the way I was treated. Fantastic service, highly recommend.”
“The curtains in the main bedroom were faded and fraying ... definitely time to shop around for some new ones.
After all, they were coming up for 15 years of age so it was definitely time for a change.
Scarborough Dunelm is large, yet has clear signage so you can head straight for the department you need.
I found the curtain area easily.
I liked the way there were descriptions as to each curtain type, how they are 'hung' and the sizes were clearly visible.
I chose some 'blackout' grey curtains ('Lunar') and they fit perfectly.
The staff on the till were happy to answer my questions and there was even a discount at the till, which was a nice surprise, as the curtains I chose were part of a special offer.”
10AM - 4PM
Seamer Rd
Home Goods Stores
“Visited. Scarborough B&Q today, and we would like to thank Reuben, a staff member for helping me and my friend out ,with buying some plants . A professional but very friendly and caring member of staff . He deserves some recognition. Thankyou”
“I would like to thank the manger (Bev) and staff for being so helpful. Has it was my fault for not having the receipt. They were so understanding and helpful. Same not all store are like this. Thank so much for everything”
“These guys have helped me out twice now when I was in a difficult situation. These aren't your usual jobs-worths, they go out of their way to help you get things sorted with good ideas and find the exact right product or whatever you need. 10 out of 10 service. I'll always use eurocell for all the types of products they sell.”
“Picked up my leather cushion that belongs on the sofa and looked to be beyond repair (the puppy had eaten it)absolutely brilliant job,made the repair shop look like novices!”
“I lo e these use them zll the time they have just fitted my carpet I bought from ther it looks absolutely ? I would recommend these brill shop loads to choose from”
“Very helpful staff. They have plenty of wallpaper books to look at and you are able to borrow them to look at home. Unfortunately we couldn't fine a match for our paintwork this time.Thanks for your help.”
“Went in this week for a part for my shower, very helpful lady on the counter considering I didn't really know what I needed. Would certainly call again based on this experience”
“Bought Daisy and Corbel and Festoon plaster coving, its beautiful seeing it in real compared to photos online. Delivered with care and mostly a lovely driver. Planning to buy another order from them.”
“Bought some lovely furniture from here!Amazing quality and great customer service. They delivered my furniture with a smile and they were very helpful. Thanks guys?”
10AM - 4PM
Seamer Rd
Home Goods Stores
“Thank you to the lovely Matthew who very efficiently took away the many donation bags. After weeks of a painful house clearance, I can now see the end is in sight. Thanks also to Janet for organising.”
10AM - 4PM
Unit A Seamer Rd
Home Goods Stores
“We visited this store yesterday to buy all our white goods as we've recently moved here.
We were approached by staff member Andrew who helped us choose. He was very knowledgeable about the products and was able to provide the answers we needed. Andrew was a very kind and helpful chap without being pushy. We had a smooth and positive experience here thanks to him, he explained all our options very well and we left feeling very happy.
If the delivery is just as good then definitely a 5 star rating.”
“Would like to say a big thanku to Linda Stonehouse at scarbough branch for disigning and putting together for me can't wait to get it fitted what a lovely lady she is thanku so much”
“Bought something on EBay from BHF in Scarborough last week collected it today .
The staff are so friendly and helpful will definitely go back thank you ?”
“Wonderfull shop the staff are beyond excellent work hard and are so helpful I no I'm a pain but have I left a multi coloured walking stick in your shop please”
“Good parking easy to find on the run it after the Eastfield turning then up the hill and on the right.Good selection of bathroom suites and showers as well as bathroom fittings.Staff very helpful, both Martin and Phil went the extra mile to make sure everything was complete.Very good prices and a very good knowledge of products held on site”
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“Brilliant service from Paul and Jason. We came and spoke to Paul, bought some samples, explained how we could do a virtual look at home which was fab. Came back today to order, again really efficient friendly service. They are both a credit to Topps Tiles. Thank you and well done.”