“This review is solely for Kate, the Manager on duty. We had placed an order using the machines in store on Friday but had not had any confirmation by email or a reservation number. On Friday we asked in store, asked the actual ‘store manager’ when we would get something, only to be blown off with a ‘it’s a new system’ answer. By Monday night, still nothing. We went back to the store and an associate pretty much gave us an ‘I don’t know’ response. Then, in swept Super-Kate! She overheard and took over. She found our order VERY quickly by working back from the item we had ordered, and before we knew it, she pulled it from the orders and we were done. Quick and painless. I couldn’t have been more grateful. Promote Kate. She deserves it for her customer focused attitude, problem solving skills, can-do approach, and smiley, bubbly demeanor!”
Department Stores
“This review is solely for Kate, the Manager on duty. We had placed an order using the machines in store on Friday but had not had any confirmation by email or a reservation number. On Friday we asked in store, asked the actual ‘store manager’ when we would get something, only to be blown off with a ‘it’s a new system’ answer. By Monday night, still nothing. We went back to the store and an associate pretty much gave us an ‘I don’t know’ response. Then, in swept Super-Kate! She overheard and took over. She found our order VERY quickly by working back from the item we had ordered, and before we knew it, she pulled it from the orders and we were done. Quick and painless. I couldn’t have been more grateful. Promote Kate. She deserves it for her customer focused attitude, problem solving skills, can-do approach, and smiley, bubbly demeanor!”