I was advised by online banking to visit a branch in person, turned out to be the wrong advice. However, thanks to the amazing assistance of Holly? ( Harrogate branch) my matter was successfully dealt with…. Thank You
March 2025
Dreadful customer service in the Harrogate branch, as well as horrendous 1 hour wait times on the telephone helpline. Save yourself the hassle and deal with a bank that values their customers.
February 2025
Just recently I've had go go into the harrogate branch quite a bit to sort mums affairs out I just wanted to say Fiona has Been amazing, such a lovely kind helpful girl
