Just cannot get to talk with any branch member. Tried 5 times and it keeps saying 'sorry all our advisers are busy and we canot handle your enquiry' please use our online banking service'. I cannot use online banking for my enquiry. Very disappointed in Lloyds but then it seems other banks are much the same.
July 2025
As bad as you would imagine. Very long queues, understaffed. Terrible experience.
January 2025
Handy out of city branch with parking , has a cash point outside which is handy , friendly staff too.
Lloyds Bank is proud to serve the people, businesses and communities of Britain. Lloyds Bank is one of the UK’s leading retail and commercial banks, with high-street branches, award-winning online, mobile and telephone banking services. To find out what accessibility services are available in your local branch, search for it in our branch finder.