Poorly organised shop very dark and vegan options not clear.Helpful staff helped me exchange the milk version for my mum's vegan christmas chocolates thanks so much xxVegetarian options: Hard to find vegan chocolates unless you skim the labels. Kinda depressing how there are only two vegan items that seem like a decent... read full comment
December 2023
I was looking forward to having a hot drink with a friend at Hotel Chocolat but it’s odd. The seating area isn’t inviting, the girls behind the counter didn’t really acknowledge me when I walked in even though I said ‘hi’.There were several dirty tables that hadn’t been cleared and the girls behind the counter... read full comment
December 2023
I was served my Lindsay and my experience was great . I was having a bad day but Lindsay was so kind and cheery that she made my day much better ! Would really recommend coming to this branch service is great and food is also great !
We invite you to visit our Norwich chocolate shop, where you'll receive a warm welcome from our knowledgeable and passionate team of cacao lovers. Our tranquil haven is filled with elegant chocolate boxes, generous Gift Collections, velvety-smooth hot chocolate flakes, and so much more. Those looking for a thoughtful present for a loved one will be spoilt for choice — as will those searching for a little self-care treat. After browsing our extensive range, why not take a moment to enjoy a hot chocolate or portion of our Ice Cream of the Gods as you watch the world go by from our cosy café?