I would give no stars if I could! Unhelpful useless staff, losing me as a customer
February 2023
Trying to open an account for my child. Impossible! Tried online and account set up unsuccessful. Called and advised to go in with my child and not advised that I would have to make an appointment. Went today (during half-term) in order to set up account. Told appointment only and no one available today. They close at 3pm,... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone. To find out what accessibility services are available in your local branch, search for it in our branch finder.
