I visited Saturday on behalf of my elderly mum, upon arriving my mum was already on the phone to a staff member called Melanie as she is being sent the wrong inhalers. In the pharmacy I heard how horribly she spoke to my mum about this. I asked a young girl at the desk to speak to someone about the issue and Melanie approached... read full comment
March 2023
I drove my mother to Boots in Dersingham to collect her prescription today (Friday) and it was closed. No mention on the website that they were closing today. Luckily, I could drive her back home again, but what about all the other elderly that have walked there to collect a much needed prescription? If you don’t have... read full comment
January 2023
This used to be an excellent pharmacy. As with all Boots, staffing pressures - for months on end - have meant delays but during this I was supportive of the staff because it wasn't their doing. HOWEVER, I am currently on day 4 without my essential mental health medications. I arrived last week and quickly found I was 2... read full comment