Poor very poor. Went to take back a £100 pair of boss joggers today,despite only having them for 1 week and they would not help me/exchange. They said as I got them from sports direct in Norwich they could not help me. I said it's your responsibility as its the same company, however the tall flumpy women/manager... read full comment
August 2025
Disappointing experience at Sports Direct. A new staff member was left unsupervised at the till and ended up scanning a defective item. He couldn’t figure out how to remove it, so I was told I had to pay for it and then go through the entire return and exchange process. It was unnecessarily long and a complete waste... read full comment
Founded in 1982, Sports Direct is today the UK's largest sporting goods retailer by revenue, and operates a diversified portfolio of sports, fitness, fashion and lifestyle fascias and brands. We aspire to be a leading sports and lifestyle retailer internationally offering our customers an unrivalled range of high quality leading brands.