Banks in Dereham, Norfolk

“Excellent service with a smile at this branch and today all my questions were answered even before I asked them!! How's that for a great customer service!!? thank you Jack !! ?”

“Well, let's put it this way. I used to drive 100 from London to use this branch and still would if my parents still in Norfolk. The difference between this branch and Crouch End in North London could not be so different. Maybe it's a Norfolk thing where the customer is still a customer. I often walked into that bank after working all night at my nightclub and bung a bag or paying in book that was often wrong and they never ever argued about sorting out. I even overpaid some money in and that was picked up by a phone call from the Branch Manager who knew most customers and came out to see you or ask if you needed a private room.If you are reading this read the review about the Crouch End branch, you'll get the idea!”

“very friendly staff just popped in to open an account and i had my grandchild with me and they was very nice and helpful they had toys for her to play with and they all so made time to play with her as well.”

“Guy today helping me on the desk (from Fakenham branch) going above and beyond to go through my options. Usual Dereham staff as friendly and welcoming as always. We are lucky to have Nationwide in Dereham!”

“I had a couple of questions I needed answering as I'd been sent emails that I wasn't sure about what needed doing. The lovely young girl at the door recognised me and my husband straight away which made us feel less stressed and solved my problems immediately.”