Eyewear & Opticians in Newton-le-Willows, Merseyside

“Title: Exceptional Care and Service⭐⭐⭐⭐⭐I recently took my mum to this optician due to her experiencing slight blurred vision, and I cannot express how impressed I am with the level of professionalism and care we received.From the moment we walked in, the reception staff set the tone with their warm and friendly welcome. They offered us water and provided a detailed explanation of the tests my mum would undergo. This not only helped alleviate any concerns but also showcased their commitment to transparency and patient understanding.The opticians themselves were outstanding. They went above and beyond to ensure my mum felt comfortable and well-cared-for throughout the entire examination. Their attention to detail and thoroughness in explaining the process reassured us that we were in capable hands.One standout aspect was the staff's genuine interest in helping us find the perfect frames. They allowed us ample time to explore various options, never once pressuring or rushing us. It was evident that their goal was to make the experience enjoyable and stress-free.What sets this optician apart is the positive and friendly atmosphere created by the entire team. The genuine care they showed towards my mum and their willingness to go the extra mile did not go unnoticed. I appreciate the patience, professionalism, and kindness exhibited by every staff member we encountered.In conclusion, I wholeheartedly recommend this optician to anyone seeking top-notch eye care and a pleasant, customer-centric experience. The exceptional service, combined with the welcoming environment, makes it deserving of a solid five-star rating. We left with not only improved vision but also with smiles on our faces, grateful for such a positive and caring experience.”

“My husband and I went to total eye care today , only 18 months since our last one , my eyes were ok slight change but only to be expected. My husband however found out he has cataract’s which need treatment quite soon , the whole team at total eye care were very friendly from me booking the appointment to discussing everything that needs doing . Can highly recommend this company”