9AM - 5:30PM
33 London Rd9AM - 5:30PM
The Mall“Amazing Customer Service, Everything on time, no delays, KINGA was so welcome and helpful I couldn't wish for better Service! Truly Recommend Kinga and Vision Express!”
8:30AM - 5:30PM
Unit 1“Very good service. The Optician and their assistant were both very professional and knowledgeable. Short waiting time on both eye test appointment and when I collected my new glasses”
9AM - 5:30PM
Unit SU35“I had a sight test and contact lens check yesterday afternoon which couldn't have gone better. Having temporary mobility issues I was immediately shown to a chair and asked if I needed anything.All the staff from shopfloor to the opticians and management were in good form and explained each process of my appointment which made my visit so much easier and less stressfull than I expected.After an hour I'd was given a new prescription for both glasses and contact lenses which I was absolutely thrilled with and a 7 day trial of new contact lenses to see how I go before ordering them permanently.Finally able to see.. I was shown the new frames for my glasses and advised on what was best for me in my budget without the 'Hard sell' pressure of more expensive frames.A brilliant service yet again from the Boots crew and that's why I've been a loyal customer for over 23yrs and will continue to be so!10/10 ?”
“Great experience as always with Andy and the team. They always go the extra mile to ensure you get exactly what you want and need. The range of brands is also very impressive. Something for everybody and also something different to most other opticians offerings.”