July 2025 by Laith Alsamarraie
If you?re prepared to wait 25 minutes to use the cash deposit machine then it?s fine. Worst mistake they made taking away the 2nd machine especially when the only 1 left breaks every other time it gets used. Avoid.
April 2025 by Daksh
it?s busy but the guy was really helpful there and he didnt get annoyed that i was asking him questions
January 2025 by Jodie Atherton
Staff are very rude, my dad is hard of hearing and they wouldn't give him the time of day, absolutely disgusting the way they treated him!
January 2025 by Marie A
Awful experience
April 2024 by Frances Rose
I have found all the staff to be pleasant and helpful. I am also so appreciative to have a bank near to home. So many banks are closing down, please don't go.
February 2024 by Paul Finley
Went in to reactivate a dormant account. The chap on the help desk knew exactly what to do and after I'd proved my identity he took only a couple of minutes to sort things out. I was most impressed. I've had dealings in this branch before and I've always received excellent service. I only wish my own bank was as efficient.
October 2023 by Maureen Starkey
Nice to see and speak to someone about anything
August 2023 by Steve Kane
Branch is becoming pointless. Transfer from existing account to new supposed to be available in branch, by phone or on Internet. Branch by appointment only, at a different branch in 3 weeks, phone gets cut off as staff are busy. If it's Internet only....just admit it upfront.
June 2023 by Paul Harmsworth
Excellent customer service in settling up a bank account for my wife?s cousin, who wasn?t capable of doing it himself, couldn?t praise the branch more.
April 2023 by Nigel Brennen
Very bad customer service and the atatud from the staff unbelievable shockingZero *
January 2023 by Ian Robinson
I don?t understand why people have jobs dealing with the public when they are rude and also wrong about their own company policy.Cait has given me the most terrible attitude and advice going against the company?s own policy, I have Halifax on the phone contradicting what I am being told in this branch and yet other branch?s are completely fine and agree with head office.Avoid unless your using the cash machine
September 2022 by Waris Hussain82
Bit of a surprise how big the branch is!!!!, I'm used to smaller branches lol!!!!, overall always happy to go in ( any branch ) staff always take there time and have a friendly chat, make sure you are happy and need any more help or advice ?
July 2022 by Alex VL
(Translated by Google) And nothing like that, the staff is polite and helpful, I liked it?(Original)? ???? ??? , ???????? ???????? ? ???????? , ????????????
May 2022 by ALMA YANIV
Absolutely appalling service. Trying to arrange a face to face appointment - unable to speak to a human. I've tried at 3 different times to avoid peak hours but on every occasion, the recording tells me they are 'particularly busy'. This message is telling me the hold will be 20 minutes.
May 2022 by Robert Davldson
Went in to open an account, because the TSB were closing our branch. Friendly staff. Business done in minutes
