March 2025 by denisa cvekova
I was regular customer in the shop for few years and I always found the manager bit rude in a way. But what happened today is unbelievable! Manager changed the price when I was interested in the item. She said this is designer and she can change price when item is prices incorrectly! Than she tear the price tag and write new one. Honestly!? She was very patronizing and unpleasant to speak to therefore I did not want to argue with her. However as manager you should make sure that you happy with price before you put item out for sale. I didn't end up buying anything and I would not come to this shop again!! Apparently few pounds is more than returning customer..
December 2024 by J X
I m Really baffled with this shop don?t understand the odd designer label taking a massive leap in price?.Ralph Lauren polo shirts in tk maxx brand new are for sale at £29.99 but in this store the manager believes in checking out Ralph Lauren website and doing a price comparison of £60.00 brand new and then charging £30.00 for an old used worn out polo shirt that someone has donated?people rely on charity shops as a way of survival at times when times are tough??I?m a regular to the contribution of charity I buy and I donate making sure all funds go to a good cause but this store is maybe exaggerating prices like a high street designer store? disappointing beyond belief? will not be frequenting this store again ?
March 2023 by Ben Richards
Refused a refund due to item being a ?Christmas gift?, was told by the store manager item was tested but needed new batteries which was obviously a lie and now I am made to suffer. When spoken to by the store manager found her very unapologetic and rude towards myself and accused me of started an argument when I know my rights. I am a loyal barnardos customer and won?t be entering the store whist a manager can be that rude and inconsiderate.
March 2022 by Amber Garcia
Overpriced and some staff seem really unfriendly
March 2021 by Michaela Kinsella
Very rude manager i been in the shop and she was being very rude to a customers with a young child who gave her a peace of her minde and walked out.