Lodging in Birkenhead, Merseyside

“Went in to Brombourough store today and purchased a temper bed ,our sales guy was so honest and helpful and helped us find the best bed for me ,due to my back problems I didn’t want to buy another bed which was no good for me , he knew exactly which beds would be ideal for me I’m really looking forward to our new bed arrivingThank you for you excellent customer service”

“Popped in for a quick bite between house viewings. Good choice of authentic Italian food, and small plates. Great service and thank you Jordan for the quick and friendly service.”

“⭐️⭐️⭐️⭐️⭐️ for service

How a company problem solves for its customers says a lot about its culture. And 5 stars for its problem solving skills.

Martin did some solution-making for me today, realising I was in a difficult spot with needing a mattress pronto.

I'm greatly appreciative of his service and I'd recommend this company to friends for it.

Keep up the outstanding service, team.”

“Stayed here to attend a local charity fundraiser. One of the better PIs we've stayed in... rooms clean and comfortable as expected and easy to find off the M53. We did not eat so cannot comment about breakfast.”

“Bought wardrobe, chest drawers bedside cabinet..quality build looks so good,Kyle and Roy the lads who delivered and assembled furniture were so polite and clean would highly recommend this company and products”

“Basic rooms but very clean. Stayed two nights and ate dinner first night. Large choice on the menu and pub very busy for mid week. A 10 minute walk to metro and into liverpool. Ideal for us.”

“Great customer care- not too pushy. Gave expert advice when we wanted it. Have returned to Bensons after buying elsewhere and the product was not the same quality.”

“i had two seperate bookings and knew that could cause some chaos, so i was very very gratefull when the staff stayed SO friendly and tried to work it out for us. I dont think ive ever been checked in by a more friendly guy! EVERYONE was just lovely and SO nice; and then Toni crossed our path. Apparently as mistake had been made because we were not on the breakfastlist, though we could show her the prove of payment on our phone. She just kept going on "you're not on the list" like a broken record and didnt offer us any help or advise or anything. Again it was not the technical mess up (as we did pay) but her rude attitude!
Anyone else we met was so superfriendly.

Rooms: Bed was fabulous. Furniture a bit tired. Room was clean ish but ive seen cleaner Premier Inns. Really didnt like that the windows couldnt be open, not even on a small crack. Funny smell for two days.

Nearby activities: nothing much happening honestly, but we visited the (fabulous) Future club just around the corner. Also its an interesting walk to Hamilton Square. Leave a bit early if you're on your way to Liverpool, if you feel like and check out the square and the ferry area. Also fabulous sight on Liverpool from the shore of the Mersey. Dont forget to look up to the trainstation tower!

Safety: a friendly security man checked us when we came back at night

Walkability: its an interesting walk to Hamilton Square, but i wouldnt do it at night and esp not as a woman alone. Same for the Future club.

Food and drinks: Staci made us dinner. and came to check on us to see if we were happy. Yes we were! <3 Pizza and curry were lovely.”

“My mother and I came into the Bromborough Dunelm branch looking for a duvet for my new bed, we were unsure so asked Kyle- he was outstanding, helpful, professional and was very knowledgeable about the dunelm products. We ended up buying multiple duvets and pillows. We can’t thank Kyle enough, he is an asset to the company.”

“Lovely friendly staff very helpful rooms are very clean and anything you needed we just ask and it was sorted for us and it's its dog friendly which was very helpful for us.”

“Staff were great helped us with my mother in law . Were very friendly and helpful. Carpark is a disgrace full of potholes people parking in disabled spots without badges one car even took up two spaces with no badgeRooms: Basic but functionalSafety: Staff did a good job making it safe”