“Went in to close down a dormant ISA account. Staff were helpful, and went out of their way to make sure my concerns were addressed. My thanks go to Rich in particular.”
“Went in with 17yr old to open her a bank account , although not many staff they were all extremely helpful and professional, youngster was very shy but staff were greatSpecial thanks to Zoe on customer service desk ( believed from grantham branch) Zoe made the whole experience easy and pleasant, stting everything up for the youngster and ensuring everything was understood....acredit to lloyds, thanks Zoe..”
“Nationwide Building Society Sleaford has a couple of very helpful staff on their team who will go the extra mile to be polite, helpful and understanding of your needs. This is a nice change from the cold attitude of a couple of the 'senior' members of staff in the past.”