December 2023 by Al JR
Told over phone to come into shop with i.d. Website also says this, however after 40mile trip, they seemed more unwilling than unable to help. Given a phone number to call which defaults to '150' generic EE. So back to square one.There must be better ways. 3uk allow you to choose settings via their website.
December 2023 by David Baptie
Excellent service from the staff at EE.
November 2023 by Paul Lethbridge
Finally a local EE store with knowledgeable and approachable staff who are keen to help. I had called beforehand to confirm the sim was in stock etc and the team at the store got me up and running in no time. I can highly recommend this specific store in Lincoln.
October 2023 by Norman Stothard
Fab store big guy very helpful but Caitlin she is very knowledgeable and helpful with a very nice smile ? thank you Caitlin for your help .Mr Norman Stothard.
October 2023 by Burnadette Ilies
Ask for EJ or Shelley! Ej was amazing. Helped with everything. Shelley also helped with set up problems! Thank you EJ & Shelley! X
October 2023 by David Ballantyne
Really helpful sorting out new phone.
October 2023 by Ben Mcloughlin
The staff in this EE store are extremely helpful and friendly.Both myself and my wife were getting new phones at the same time (a long enough process when just doing one as I'm sure most can testify to!), but the staff were happy to help, sort everything out, make sure we were on the best contracts/deals for our needs.
August 2023 by Sid Hicks
Got a reasonable deal with them because they can be a bit dearer than other networks
July 2023 by Karen Thorius
Amazing staff as always, found me a great phone at a great price.
May 2023 by Daniel Sinclair
Five stars as the customer service received was exceptional. Organised a free MOT for phone. Had it all sorted and checked out in minutes. Really helpful member of staff who carried it out and answered all my questions and queries on a few other things as well. Great service all round.
April 2023 by Jane Finch
I am so glad I am with EE. I can pop in my local shop, and there is always someone very capable of helping me with anything.
April 2023 by Wendy Ballantyne
Excellent sales care from Tom. Listened to what we wanted and sorted it out there and then. Would recommend
April 2023 by Nicola
I was able to see an advisor straight away. They were able to deal with my inquiry quickly and my issue was resolved.
March 2023 by Wendy Ding
Received a text from EE about an early upgrade. Wasn't till we got there that we were told that we would pay an early upgrade fee - not impressed. However, staff member Tammy sorted us out and saved us a bit, too. She also gave us a heads up to the imminent large price increase due March/April. Hopefully this new Samsung will be a whole lot better than the Sony!
February 2023 by Laura Alleguen
Thank-you to the lovely Kate..Went into the shop as my usually x-lent BB not working..Kate was brilliant- professional- extremely polite and sorted the problem out in less then 30 minutes...I walked out with my BB all fixed...Kate your a credit to the shop and a credit to EE- they're lucky to have you as they're employee....