If I could give less than 1 star I probably would. Queue is always out the door and takes ages. The staff are knowledgeable enough but it always takes a minimum of half an hour to get through the queue and there is never more than 2 people available. The hours are limited and there is always someone taking ages at the counter.
May 2025
Always a queue and never any friendly staff
November 2024
It's the worst bank that I've ever tried. The returned money from Amazon haven't sat in my account for more than 17 days, and when I put my in my account, they deducted for no reason. The working hours is ridiculous as well. They close at 3 during week day, so I couldn't go to the bank and solve my problem.
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.
