March 2024 by David
Bought a secondhand car from East Midlands car sales who are on site and it needed a few faults fixing, both Joe @ EMCS and the staff at Lutterworth Ford were extremely professional friendly and helpful.
March 2024 by Elaine Yates
Friendly service and approachable.Clean and tidy and friendly atmosphere
November 2023 by Roger Ismay
Great Customer service.
October 2023 by Caroline Turnbull
We were on our way to Heathrow when our oil fault light came on. We were in a Toyota but the Ford garage was the closest so we popped in. They couldn't have been more helpful. They put the car on the ramps, checked for leaks and confirmed there was no problems before we added more oil. They wouldn't accept any payment and we couldn't have been more grateful for the service and help they gave. Thank you
October 2023 by Andy Potts
Great selection of cars and Joe was easy to deal with. I'm not a tyre kicker so as long as the car is as it says then all's good. Just bought a Volvo V40 and so far everything's gone as it should, that's not always the case with some garages but was in this case.
May 2023 by Steve Taylor
Pleased with the service I received.
May 2023 by Lord, David James,R
Use the Garage and Car wash at times. All excellent staff. Helpful friendly and alway attentive
May 2023 by Susan Barnett
It?s a shame you have to guess how much fuel you need, would be easier to pay at the pump
April 2023 by ken willock
Very helpful and knowledgeable staff will definitely use again.
April 2023 by Steve Stewart
First class service from highly professional and knowledgeable staff. Bought a Ford Mondeo very recently and it was an excellent experience all round. The sales and service staff couldn't have been more helpful. I would definitely buy from Lutterworth Ford again.
March 2023 by andy randall
Spoke to Lauren in hire and she couldn't have been more helpful. Wanted a radio code and was expecting to pay £50 was told it was free of charge however a request had to go off to get the code and she was unsure of a time frame. Within 20 minutes she had emailed me with the correct code what a legend!
January 2023 by Genix James
Update 9th Mar 22. I cannot praise Lutterworth Ford enough, for in addition to the review below, they continue to offer incredible service. I suffer greatly from Bi-Polar, MPD & PTSD - Lutterworth Ford always go out of their way to look after me, ensuring I am fully cared for.In the world of car running it is great to know at last a dealership and garage you can actually trust, they are so professional, you feel like you are getting the 5 star treatment... really helpful and their services and MOT excellent...
November 2022 by Steve Fowkes
Bought my new Ford last week, great service
November 2022 by David Thomas
Update 9th Mar 22. I cannot praise Lutterworth Ford enough, for in addition to the review below, they continue to offer incredible service. I suffer greatly from Bi-Polar, MPD & PTSD - Lutterworth Ford always go out of their way to look after me, ensuring I am fully cared for.In the world of car running it is great to know at last a dealership and garage you can actually trust, they are so professional, you feel like you are getting the 5 star treatment... really helpful and their services and MOT excellent...
November 2021 by Kate Bennett
Do not use this dealership very very poor service they are dishonest completely broke our vehicle told us nothing but lies please do not trust this company to do any repairs . Absolutely shocking Have now contacted motor trades ombudsman