Hello .Why keep an office, if employees can't answer any question related to my problem,I came.I spent more than 1 h.to figure out how to solve my problem....a month later I have a debt and it's my fault!!!? Worthless service and workers. Not recommended. PROBLEM COMPANY
May 2024
Visited the store today to pay off an outstanding bill . Was assisted by Ellie who couldn't help me pay the bill but phoned up the billing department at Head Office & eventually helped me pay my bill . I had spent over an hour previously being passed from pillar to post by some unhelpful call centre staff . Whilst it certainly... read full comment
June 2023
Visited the Hinckley shop as I needed a new phone, initially served by Matt, very helpful and knowledgeable, who ordered what was required to be delivered to the shop. When I collected it, I was served by Lewis, again very friendly and helpful. Maddie came over to give a little help at the end. It was such a painless... read full comment
Visit us in 9D Castle Street Hinckley to speak to one of our in Store team, or call our Customer service team on 0333 304 0191, when in store you can browse our deals on mobile phones, tablets and laptops, home broadband, and SIM only deals for personal and business use. Through our award-winning network you’ll get 24/7 customer service and exciting rewards through our VeryMe loyalty scheme.
