Arrived on time for flu jab - 10 minutes later the pharmacist sees two walk-ins before me. When asked when I’m due I’m left in a consultation room (door open) for 10 minutes before I have to ask again. Had to ask for an apology.
July 2023
Wonderful people, wonderful customer service
Advice. For those who order repeat prescription through their doctor online, please allow 7 days for the prescription to be processed, don’t leave it to the last minute
February 2023
Awful service from this chemist. Left an 87 yar old, housebound patient without meds which should have been delivered 7 days earlier. Lady has no outside support. We had to drive 130 miles to collect her prescription and drop it off for her! Absolutely outrageous. Tried calling several times today to discuss but the... read full comment
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor.
We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy.