Open 24 hours
67 King St
Banks
“This is an excellent Bank. The staff are always available to help and decisions are made in Branch, quickly and effectively. I would recommend this bank to anyone, especially Corporate customers.”
Closed
49 Market St
Banks
“Francesca is such a lovely and helpful person! She helped me through a difficult situation with so much patience and understanding. I could feel she truly cared and wanted to make things easier for me. People like her make a real difference — thank you, Francesca, for your kindness and support!”
Closed
29/31 Penny St
Banks
Closed
68 Church St
Banks
“Kindness and sensitivity shown during my very distressing circumstances. Even a bouquet of flowers delivered from them. The increasingly rare human side of banking was so appreciated.”
Closed
45 Penny St
Banks
“Hi quality staff very friendly and politely also very helpful in any circumstances they there to helping you and I’m so glad I changed my bank to virgin money in Lancaster thanks to all the staff for help they can give happy new year ”
Closed
35 Market St
Banks
“I am a customer with HSBC and have recently moved into the area. While agreeing that unless you have phone banking set up it is difficult to contact by phone I have excellent experience of staff in the branch. There is often a queue, but that is not the fault of the staff. Once I got to speak to someone they were thorough, patient, professional and reassuring. I could also see that they were going out of their way to help other customers. They have been fantastic with me on two separate occasions and I would have no hesitation in going there again.”
Closed
28 Penny St
Banks
“Such excellent friendly customer service in a working environment, professional and have a good understanding manner. Thank you to the Amazing lady today with all the help and advice you had given to my mum. Much appreciated.”
“Their personal touch is refreshing in this day and age. You can actually sort out your business in branch, unlike so many other banks and building societies. Staff very friendly and helpful.”
Open 24 hours
Cumbria University
Banks
“It's an ATM. Accessible 24/7 with drive-up access. The ATM is on the side of the University of Cumbria Gateway (Reception) building, just beside the bike shed. Parking is permit or payment, so don't hang around, but no problem stopping to get cash. Occasionally empty when students first arrive back in September and January.”
“Brilliant service, in branch or by phone. Never have to wait when calling Carlise for services. Staff in branch are amazing. Nothing is too much trouble, always friendly and remember their customers. Cannot recommend this bank enough.”