February 2024 by Dorothy Scales
We recently bought a chair from HSL Burnley and we were very impressed with the whole process. Val was most helpful explaining about the fitting of the seat and getting samples of fabric to us very quickly. Delivery by Duncan was prompt and he ensured we were confident in using it. I highly recommend this company.
February 2023 by Eleanor Longworth
We purchased a chair today from the Burnley store. Jill was very helpful and went out of her way to source casters for us. The chair was delivered by Duncan within an hour and it was after 5pm! Excellent customer service. Thank you
February 2021 by Helen Reynolds
Burnley. The service at Burnley HSL was excellent .The staff in store were helpful , welcomingand friendly . They couldn?t do enough for us, offering advice , refreshments and even an umbrellato shield us from the rain as we walked to the car! My mother was very pleased with the chair sheselected and it was delivered at our convenience by a lovely, kind and helpful delivery man calledDuncan. He moved an existing chair to another room and sorted out a broken castor fromit so it would glide more easily. He even searched for a replacement castor he had in his van as atemporary solution!!!All in all we were most impressed by the whole experience and have no doubt in giving thoseinvolved in the purchase 5 stars. Thanks very much indeed to all.
January 2019 by sandra roberts
Bought a settee and chair at 3 o'clock delivered at 3 30 same day plenty of choice and excellent service would recommend to any body to look there
October 2018 by Em Harwood
Amazing service. From start to finish the gentleman who came with our new chair was a delight and very careful. He made a daunting experience problem free and actually enjoyable. Thanks again and not forgetting Tracy and co for the great advise and excellent cups of tea, from Maureen H x
October 2018 by John Townsend
Excellent customer service from all the staff. Visited yesterday to buy a chair for elderly relative. Extremely helpful staff and the chair was delivered to him yesterday afternoon by Duncan. Unbelievable service. Thanks so much.
October 2018 by George Speak
I went in with my mother on the 17th of March 2018 and I was greeted by these 2 lovely women who even offered us a drink. We had a look around the store not being pressured, but we knew who to ask if we had a question. After some time deciding we decided to purchase a Haydock Recliner Chair. Which WE LOVEâ?º
