Had to go to the Burnley branch over a very annoying and frustrating issue with Barclays online and also over the phone...I was not very happy! However after spending about 15 minutes with Ruqayyah I was mightily relieved...she was extremely helpful and professional and solved my problem very quickly...if I had been able... read full comment
September 2025
Went into Barclays bank burnley today to get help with my ISA. A lady came down to help us, I was going toclose one and reopen another. She was lovely, explained everything to me and even wrote things down for later use. The lady was very thoughtful and offered loads of help she even tidied my account up and checked my... read full comment
September 2025
Had great customer service there today from Steph and the team - which was very much appreciated - remember use your bank branches or loose them! TMcD.
