August 2023 by THE EQUALISER
Absolutely attrocious bank , finding it near impossible to get a small amount of my late mums money , transfered over to my account , they are innept at the blackpool branch , and arrogant , disrespectful, over the phone take your money elsewhere !!!
June 2023 by Patrick Green
Just been into Virgin because I thought I'd lost my card and needed some cash. I brought I.D. with me and the lady who dealt with me, called Sarah, couldn't have been more helpful. She was understanding and sympathetic. Couldn't have better service!
May 2022 by Paul Slater
Branch informed me deceased father's account was previously closed! Months later discovered there was a huge amount of money in 2 accounts ?
November 2021 by kenneth robbins
Since they took over company from yorkshire bank i not been impressed.i like to think friendly and resource full like yorkshire bank had it but just seem uninviting now,maybe something to do with covid dont know.Even the app my phone dont work proper?phone?
September 2021 by Jodie Baker
Last two visits to this bank have been very poor and am now in the process of moving. Take your money somewhere else they don?t want it. Two weeks ago refused to let me make an appointment as I paid my money in and said I had to go home and do it via the website. Today they refused to count my money despite having no other customers in the branch and insisted all money now has to be put in the drop box. I can appreciate that that is how all the banks want to operate now but I also don?t appreciate paying £100 a month in bank charges to refuse to handle my money. Also asked me in a very condescending manner where money came from which in 15 years of banking with them I have never been asked. Never had this bad service when they were Yorkshire bank so can only assume it?s changes coming with the change to virgin money. So will be making changes of my own
July 2021 by Zrnho Correy
Great service, friendly staff, Great location, what else can I say.
March 2019 by David Mccourt
What can I say over 30 years
February 2019 by Dean Porter
Great service,,staff attentive and the decor was pleasant.
November 2018 by Joan Dunn
I visited the bank on Tuesday,I felt I should inform you how happy I was with one of your tellers,She went well over the call of duty to help me.I asked the lady her name she said Vicky,Thank you Yorkshire Bank.
May 2017 by Gavin Coulson-Allen
Always great service
