Absolutely attrocious bank , finding it near impossible to get a small amount of my late mums money , transfered over to my account , they are innept at the blackpool branch , and arrogant , disrespectful, over the phone take your money elsewhere !!!
June 2023
Just been into Virgin because I thought I'd lost my card and needed some cash. I brought I.D. with me and the lady who dealt with me, called Sarah, couldn't have been more helpful. She was understanding and sympathetic. Couldn't have better service!
May 2022
Branch informed me deceased father's account was previously closed! Months later discovered there was a huge amount of money in 2 accounts ?