Shoe Stores in Accrington, Lancashire

“I called into the Accrington store late afternoon on Thursday 29 June 2023 and tried on some casual shoes. I wasn't hassled by the staff although they made it clear to customers that they were available for help should it be required. I was served by Emma with the shoes and some insoles. She couldn't have been more pleasant and brightened up my day. As an older person living alone, a smiling face and a kind word can make a big difference to an otherwise dull day. Thank you Emma.”

“A recent experience with Accrington store ,A brilliant well stocked store with nice friendly staff ,and when a lady staff member Said good afternoon when i walked in the store made it even better.Well done Matalan staff.
Stephen.”

“I had an issue with my sons Rugby shoes, the manager was really helpful and went out of his way to get it sorted. He gave suggestions about how to prevent loosing studs etc. Very helpful. Thanks to his help my son can play at his game on Sunday. Really appreciate good customer service thank you.”