Ordered an item a week ago for next day delivery and I am yet to receive the item. Tried calling about it but they just keep you on hold forever. Avoid.
May 2025
I’m writing to express my disappointment following a recent visit to your Tunbridge Wells store. I came in with a straightforward request—to locate a valve for an inflatable Berghaus tent, which I understand your stores stock.
Instead of receiving help or any proactive customer service, I was told abruptly that... read full comment
December 2024
I don't leave reviews too often, but the staff in Millets were incredible helpful and friendly. I didn't catch their names but every staff member I have interacted with made my experience much easier and smoother! Thank you :)
Following advice given by the government and health officials, we're delighted to announce that our stores in England and Wales are now open for all customers. Stores have guidelines in place to keep our customers and colleagues safe, and our website remains open 24/7 for your convenience. When in store, please adhere to the guidance and we look forward to welcoming you back.