Just shocking. If you have any other option, open an account elsewhere.
August 2025
Visited Tunbridge Wells bank today and was welcomed by Tami who was a pleasure to deal with. Big smile all the way, professional and sorted my issue out on no time at all.nits team members like her that make it such a pleasure to bank with Metro
March 2025
I have been a customer of Metro Bank for over 12 years and recently decided to open a savings account. When I visited the Tunbridge Wells branch yesterday, I was told by a staff member—who seemed quite confident—that I only needed to bring my National Insurance (NI) number and return today, as they were supposedly busy... read full comment
