I was a customer. However they have been bought out by EssilorLuxottica, an Italian firm. Their service has gone downhill. They couldn't even keep an appointment properly for my wife, so I'll be going to another optician not in a chain. Sad, really.
February 2024
Despite asking if I pay for my eye tests up front and acknowledging my response that I have a voucher from work, staff did not check the actual voucher and then refused to accept it after the test. The manager, who did not bother to speak with me directly, told the staff member (who asked more than once if there was something... read full comment
October 2023
New management have Zero respect for loyal customers!...I will never buy from here again, Specsavers have a far better range and are far cheaper with much better professional customer service ??
At Vision Express we provide thorough eye tests, simply explained with expert care you can trust. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind. Find us on 38 High Street or book an appointment online.