Supermarkets in Hawkhurst, Kent

“Waitrose has the hands down the best customer service. I like many others have had no water for most of the eek and none was available locally. Waitrose staff at Hawkhurst put water aside for me and then insisted there was no charge. Genuinely the best customer service and a great act of kindness.”

“I came into the shop today on my own to do the weekly shop (something i find nerve racking), once i’d filled my trolly i went to pay, there was a lovely staff member on the till, he was a young (16 year old) guy and he was so lovely. He talked to me about things such as the weather and even talked to me about my tumble dryer at home! he completely calmed my nerves and was just so great, he really needs to be recognised for his customer service :)”