Extremely polite and helpful staff, that treat you like you’re actually a person, unlike other business that are similar.
Never long queues and always very clean and a nice atmosphere inside.
A minor gripe is that the main entrance has a handle on it, so you assume you have to pull the door but you have... read full comment
July 2023
Very good customer service! Dealt with Natalie, Kelly and Isabel and very pleased. Thank you!
From Yorkshire Building Society
When visiting a YBS branch please make sure there’s enough space to allow two metres between you and any other person; this may mean waiting outside until other customers leave. We also ask that you wear a face covering to help us keep our customers and colleagues safe.
