Excellent customer service from Evie today. She assisted my Mum with setting up a new savings account.Evie was friendly and chatty; she patiently explained everything and we felt confident she knew which products were suitable for Mum.Thank you Evie, you are a credit to your branch.
September 2023
Great service at the Canterbury branch, and setting up a bond online was easy and hassle-free. Excellent interest rates compared with current rates at other high street banks. The perfect option, too, if you don't happen to have or want a smartphone: no need to have one to bank here, either online or in person.Went into... read full comment