October 2023 by Hannah Delve
Awful opening / closing times. Barely ever open.
August 2023 by Michael Gould
Tried to pay off some of my mortgage but couldn't as their system wouldn't accept the amount; they couldn't explain why as:a) Only the mortgage team can say why (mortgage team not in branch), and,b) It's a Bank of Scotland mortgage, so Halifax can't access it (they've been the same company for 15 yrs, yet their IT systems don?t talk to each other?!).Ridiculous!
April 2023 by bobby budgie
I can't believe a major bank is not open at all at the weekend for those people who are in full time work. Even if they opened from 9 til 1pm Saturdays it would help those in work. How are you supposed to visit the bank? A mystery.
November 2021 by Chelsea Lee
Needed to put in a check on a Saturday as I work full time, thinking that they would be open until 1... nope they are open 9-3 Monday to Friday! How am I meant to use a bank when I work full time?
September 2021 by Rose Younger
So it?s Saturday- I work full time. Have cycled into Welwyn to open an account and sort POA they are shut on a Saturday. Only open Monday- Friday till 3. Rubbish customer service.That?s me out then. Don?t you want people who work as customers?
October 2020 by Margaret Moore
I called on Monday 24th February with a rather complicated urgent problem which I could not see a way of solving. I received excellent advice from Matt Harris Assistant maager who tallked it through with me and came up with a solution which solved the problem. Very grateful . Very pleasant and helpful young man and also helpful pleasant counter staff.Highly recommended.
August 2019 by Nick Burrows
The only place that helped me. I'm British, but no longer a UK resident.
June 2019 by Mary Buchanan
I tried to open an account for my daughter and arrived armed with ID etc. I was told that no one was available to assist and to go online to open it! When we did this we were then told to go the brand with ID......!
September 2018 by Omid RI
Sometimes I go to in Halifax
September 2018 by Nada Sholihah
Friendly staff.
August 2018 by Executove Guide
Sometimes I go to in Halifax
August 2017 by Dean McBride
Clear and spacious banking experience.
July 2017 by Pishpirel
Best staff
April 2017 by Ionut Daniel Voicescu
Best staff
December 2016 by John Devane
I visited Halifax in Welwyn Garden City recently to enquire about the accounts they offered: the sales floor was deserted and, the two guys behind the counter were less than versed in how to treat potential customers in a professional manner.
