Tried to pay off some of my mortgage but couldn't as their system wouldn't accept the amount; they couldn't explain why as:a) Only the mortgage team can say why (mortgage team not in branch), and,b) It's a Bank of Scotland mortgage, so Halifax can't access it (they've been the same company for 15 yrs, yet their IT systems... read full comment
April 2023
I can't believe a major bank is not open at all at the weekend for those people who are in full time work. Even if they opened from 9 til 1pm Saturdays it would help those in work. How are you supposed to visit the bank? A mystery.
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