I recently underwent a full service and MOT for my car in this centre at the beginning of October. However, in late November, my car engine encountered a fault. Seeking immediate assistance from another garage, they discovered that the engine failure was a result of a depletion of engine oil, necessitating the addition... read full comment
November 2023
I recently visited the Halfords store in Welwyn Garden City as a member of the Halfords Motoring Club. My experience was mixed, primarily due to the contrasting attitudes of the staff members.One aspect that stood out was the difference in customer service provided by the employees. I found Rob's approach to customer interactions... read full comment
November 2023
Last-Minute MOT Appointment CancellationI had a frustrating experience with Halfords when they canceled my MOT appointment just 30 minutes before the scheduled time. Communication was poor, and rescheduling was inconvenient. I hope they improve their customer service in similar situations.
With a heritage that spans more than three decades, serving over 750,000 customers every year across a network of over 300 Autocentres nationwide, Halfords Autocentres is one of the UK's leading MOT, car service, repairs and tyres specialists.
At Halfords Autocentre, our technicians are knowledgeable and approachable and will advise you honestly.