Dreadful customer service provided by Watford O2 store manager Rickey and one of the staff members.I had a very bad experience with Watford O2 today as my wife's new SIMO contract was not activated after 2 days. We went to check the issue but store manager and staff member couldn't resolve the issue instead we received... read full comment
December 2023
We came into the shop to switch up my partners phone. Alexander was amazing, so patient and helpful, he gave us honest opinion when choosing a phone and was so easy to chat too. He persuaded me to do the same with mine but wasn’t at all pushy and so we both walked out with upgrades that day, he was funny and easy going... read full comment
December 2023
I recently visited the O2 store in Watford Atria shopping mall, and I must say, the experience was outstanding. A special shout-out to Bill, who was the epitome of excellent customer service. His approach was not just helpful but incredibly friendly, making the entire process smooth and enjoyable.What stood out the most... read full comment
Pop in to O2 Shop Watford and check out our award-winning O2 Refresh contracts, giving you more flexibility and more ways to make your plan perfect for you. Don’t worry if you want to go contract free, you’ll still get plenty of perks. Perks like earning cash back when you top up with O2 Rewards. And the brightest bits of O2, like tickets to see some of the biggest acts in town, 48 hours before general release with Priority. We’re here whenever you need us. Whether you want advice on the latest gadgets or help setting up your new device. Plus, grab great deals and special offers on the latest devices like iPhone 13 and much more.