February 2024 by Daisy Davidson
Such a lovely pet shop with the friendliest staff, always super helpful :)
July 2023 by Naj Miah
Very rude man! I was working one morning, (dog walking) and run out of treats, I went inside to grab something for my customers dogs because they are allowed in, I picked up two items and the total cost was £1 and I didn?t have any change on me and asked if I could use my card, the man said are you joking? No way, that cost more than the item etc. i understand this, however there is a way of speaking to your customers. I left the store embarrassed and then walked out. Seriously he was so rude and couldn?t care less!!!
July 2023 by Alex Rex
Nice little family owned pets shop, the lady was knowledgeable of the products and made some good recommendations. Reasonable prices
January 2022 by Ashleigh Cattle - Chiropractor
I have used this pet shop a few times now since moving to the area and the lady who works there is always very rude and not welcoming at all. It?s so convenient as we live in Ware, however the service makes me not want to use the shop anymore.
January 2022 by Betty denville
If I could give a minus star I would.I Came in just to grab some dog food and was verbally attacked by the face-mask-less guy at the counter for not having MY mask over my nose (which I corrected as I thought it was covering it, to which i apologised). At that moment I wanted to get out as soon as possible as this guy clearly had an issue with me from the moment I entered the shop.He then said how can I help to which I replied"oh I don't need help thanks, I have found what I'm looking for" he came out from behind the counter yelling don't touch that get off! coming very close to my face (without a mask on) he then shouted at me as I touched the product I wanted to buy."LET GO OF THAT! THIS IS MY SHOP AND PRIVATE PROPERTY! AND IF I WANT TO I CAN REFUSE SERVICE SO THAT IS WHAT I AM GOING TO DO - SO GET OUT!!! So I did... in absolute shock! The. worst. pet shop. experience. EVER.Totally uncalled for and unreasonable and incredably hypocritical.A truly horrible experience/man.
January 2022 by Bethany S.
If I could give a minus star I would. I Came in just to grab some dog food and was verbally attacked by the face-mask-less guy at the counter for not having MY mask over my nose (which I corrected as I thought it was covering it, to which i apologised). At that moment I wanted to get out as soon as possible as this guy clearly had an issue with me from the moment I entered the shop. He then said how can I help to which I replied "oh I don't need help thanks, I have found what I'm looking for" he came out from behind the counter yelling don't touch that get off! coming very close to my face (without a mask on) he then shouted at me as I touched the product I wanted to buy. "LET GO OF THAT! THIS IS MY SHOP AND PRIVATE PROPERTY! AND IF I WANT TO I CAN REFUSE SERVICE SO THAT IS WHAT I AM GOING TO DO - SO GET OUT!!! So I did... in absolute shock! The. worst. pet shop. experience. EVER. Totally uncalled for and unreasonable and incredably hypocritical. A truly horrible experience/man.
April 2021 by L R
The shop is ok but the service is bad. The older woman was rather pushy than helpful. I didn?t feel welcome or free to browse and thus haven?t returned there.
March 2021 by Frank Mlchael Glasscock
I went there on the 7 of April and it was closed it was 3 40 pm but on the web iT said it was open
