Went in to buy a coffee as had a gift card to use up, opened app and saw that I also had a sweet treat, so explained this to the women at the counter, which I don't think she understood, as she minus the gift card and didn't use the free treat option from my app, and was charged for it, fair play she was busy, but I think... read full comment
December 2023
Coffee shop chains can be a bit hit and miss, but this on misses every time. We only come here when Esquires is full, and you can guarantee a seat in Costa, which I think is somewhat telling...
November 2023
The drinks are good but they know it so it's often on the pricey end, food is often dry. The letchworth location one I would say is not a desired location and there are no good views from the window. Little outside seating. But it's not horrible but it has a lot of competition in a small town.