There are 2 mature ladies (Sales Assistants) in the Hitchin store, who are both very rude, patronising and argumentative!
February 2023
I visited on Feb 7th earlier this Week. Everyone was so helpful and welcoming. The jeans I needed were upstairs in the correct size and two staff members helped to find other jeans of a similar style too.
November 2021
Great staff, very friendly and several are exeptionally good. I noticed one providing great and respectful customer service for gender non conforming young customer.Would give them a 10 out of 5, but Next clothing have so few natural fibres garments these days. Hard to shop there if you want to be environmentally friendly.