March 2024 by IAN HEDGES
It is a lovely place to stay with fantastic views and staff, which are so helpful ?
December 2023 by Debbie Thorne
I had a wonderful time it was just what i needed have booked two holidays there for next year. The staff were lovely and very helpful . The food was outstanding, plenty of choice. I had the accessible room with wetroom. Plenty of room for a wheelchair to get around. There was trips out every day( you pay extra for them) and entertainment at night. Fantastic views from the conservatory of the river 7.
December 2023 by Jeremy Marks
I highly recommend this hotel if you are disabled or have limited mobility. The rooms are clean and the staff are friendly and the food is delicious.Walkability: The hotel is in Ross on Wye a small town which does have some small hills and narrow pavements, but the hotel does hire mobility equipment.
November 2023 by Enrych Oxfordshire
Our group recently stayed at this hotel for the 4th time! On this occasion we booked the whole hotel which was wonderful and gave us more flexibility.Each year we review our visit and consider finding somewhere different for the following year but to be honest, nothing could match Merton House Hotel.The hotel is comfortable and suitable for our member's physical health and mobility needs; the staff are absolutely wonderful and do everything they can to ensure a good time and the food is delicious and plentiful.We always find different places to visit during our stays, supported magnificently by the excellent minibus drivers.It would be unfair to name individuals as every member of the team is fantastic but, it is through the leadership of the Manager, Kelly, that this hotel provides everyone the chance to have a holiday to treasure.Thank you. See you next year!
October 2023 by Amanda Fisher
Absolutely fantastic staff really helpful and friendly food is how it should be fresh home made and everything is just delicious, hotel inside is tired looking and could do with a major update after all we are in the 20th century rooms are very pre dated.. ( l really didn?t agree with having a small child of 2 years of age accommodated at the hotel as l thought it was a rest-bite accommodation for the elderly and disabled etc, so l cut my holiday short and came home ( couldn?t stand the high pitched scream(s) from the child and most of all through meal times at the table or through the entertainment in the evening ???????????Rooms: Rooms need a major update so pre datedNearby activities: The town is literally on the doorstep, but it?s all built on steep hills, not good for people in a wheelchair or Walker or frame or walking stick very tiring could be better lowered curbs quite awkward in places to get round good selection of shops pubs cafe etcWalkability: Very good walk abilities around the inside and outside of the hotelFood & drinks: Home from home like the good old days cooking made from scratch, that?s how food should still be made even todayNoteworthy details: I think it was very wrong of the management to take in a child REGARDLESS THE ANSWER SHOULD OF BEEN NO people just don?t want it, it?s not that sort of hotel for children wasn?t even asked by management if anyone minded the child being there. Came home mentally physically drained and doubled my depression l suffer so no holiday at all ?
August 2023 by Peter Burgin
Fantastic convalescence
August 2023 by Oghor Eshalomi
Lovely little hotel. Excellent customer service.
May 2023 by Arthur and Helen Barry
We needed a relaxing holiday and Merton House was everything we hoped it would be. Comfortable room, beds, lounges, caring and helpful staff.Good food and trips out.Have already booked another holiday at this lovely Hotel.
March 2023 by Nigel Nicholson
A lovely place, I enjoyed working there as a Community Service Volunteer in the early 1970?s during my gap year.
October 2022 by David Ward
Great holiday thanks.
September 2022 by Marie Batey
Rooms clean, room service good, waken up to a nice cup of tea, meals excellent,
September 2022 by Grace Summersgill
Fantastic staff. Kind, helpful and understanding. The food is good. Wheelchair and disabled friendly.
September 2022 by Wendy Crumpton
Excellent caring staff. As a carer I have had a wonderful rest here with my husband.
August 2022 by Andre Cutajar
Lovely staff, great place to relax and enjoy the stunning views in garden. ????
August 2022 by Janet Robson
Having a wonderful holiday very well done for the disabled.
